SHIPPING AND PROCESSING TIME
We process and ship orders from Los Angeles Monday through Friday. Orders with standard shipping are usually fulfilled and shipped within 2-3 business days (M-F) of purchase, unless otherwise noted. Processing time for custom/handmade and pre-order pieces may take longer, details of which can be found in the product description and your order confirmation. You will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation with tracking information.
SHIPPING & HANDLING
We offer free shipping on all US orders over $25 via USPS, UPS Mail Innovations and UPS. Orders being shipped to P.O. Boxes, APOs and FPOs ship via USPS. You will receive an email with tracking information and an estimated delivery date once your order ships.
FREE PREPAID RETURNS
We happily accept most unused and unworn merchandise with tags attached within 30 days of the ship date for a full refund or credit. EXCEPTIONS: Personalized pieces are handmade to order and cannot be returned. Your package includes a pre-paid USPS return label so you can easily send us your purchase. We are NOT responsible for lost return packages, and recommend you insure and track your packages. You are also welcome to use the shipping method of your choice.
Please address all returns to:
500 S. Los Angeles
Los Angeles, CA 90013